Websites & Configurators

A request comes in by phone, and someone promises to call back with a price. Until that call happens, the customer can ask another company. A half-filled web form ends the same way: nothing moves before somebody calls back.

Each page and form serves one task: explain an offer, calculate a quote, collect the right details or give a customer a clear place to act. We design the flow around that task and build the pages and the system behind them together.

For a configurator, we settle the questions, the pricing rules and the handover first and design the interface after. That way the configurator feeds your process instead of ending in an inbox.

A website is one part of a longer process. A request has to land somewhere, someone has to hear about it, and the follow-up has to start. We plan those steps from the start. The first release covers one of them completely, for example a quote from the first question to the answer, and we extend it with real usage.

A moving company priced every job over the phone, so each quote meant a call back. We built an instant-quote configurator on its website: the customer answers a few questions about the move and sees a price at once. Each request lands in one queue, and the follow-up starts on its own.

Pick the request that costs you the most phone calls: a quote, an enquiry or a booking. We map how it runs today and build the smallest version that handles it from start to finish.